![]() ![]() ![]() The device previously set up with another account: If the device has been previously set up with another account and needs to have everything erased.This can be caused by a software glitch, a problem with the device’s settings, or a problem with the device itself. Device behaving erratically: A reset may be required if the device is behaving erratically or not working as expected.Connectivity issues: If the device is having trouble connecting to the internet or your home network.Device not responding: If the device is not responding to commands from the Kasa app or is not connecting to the internet, a reset may be necessary.I recommend starting with a soft reset first. The device is not working after doing a soft reset.There are several reasons someone might need to factory or hard reset their Kasa Smart Plug. It’s a simple and easy way to try and resolve the issue without erasing all the previous configurations and settings. This type of reset is often used as a first troubleshooting solution step when the device is not responding or if it’s having connectivity issues. A soft reset, also known as a power cycle, is a less extensive reset that restarts the device without erasing any previous settings. It’s always a good idea to start with a soft reset before attempting a factory reset unless you’re purposely trying to erase all the settings for a specific reason, like turning it over to a new owner. This includes the following and others as well: The above methods work on most of the TPLink Kasa smart plugs today. To perform a soft reset, locate the physical reset button on the device and press and hold it for 5 seconds. It just resets the device to a point where it can be set up again. Soft ResetsĪ soft reset doesn’t completely erase the plug’s settings. This will cause the device to reset its factory settings and erase all previous configurations. To perform a factory reset on a Kasa Smart Plug, you will need to locate the physical reset button on the device and press and hold it for 10 seconds – until the light starts blinking. This reset is often used when the device is no longer functioning correctly or if the user wants to clear all settings and start from scratch. Types Of Resets For this Smart Plug Factory Or Hard ResetsĪ factory reset, also known as a hard reset, is a more extensive reset that erases all previous settings and configurations on the device. ![]()
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